Nor-Maali provides high-quality technical support to ensure an optimal result for customers’ paint investments. Juhani Korajoki is responsible for the technical service of the Nor-Maali brand products.
From the beginning, it was clear to the founding owners that the keys to Nor-Maali’s success would be not only high-quality products, but also our customers – listening closely to their needs and providing technical support and practical advice.
Nor-Maali’s technical support consists of cooperation between technical sales, laboratory and painting department. Nor-Maali also employs three coating advisors at shipyards. The aim is to maintain a high level of service, a good example of which is that more than 50% of technical support staff are Frosio-certified.
With Nor-Maali’s technical support, we are seeking for new and improving our existing solutions creating value for our customers and executing sustainable business practices. We strive to develop the painting process hand in hand with our customers and partners. In our painting solutions, we place particular emphasis on durability, lower VOC emissions and ease of use. Developing environmental safety and product safety are also important issues to us.
The coating advisors focus on the implementation of the project on site, while the technical support team makes the coating specification and a possible inspection and test plan. External factors can have an effect on the future operation of the painting system and poor painting work can lead to weakness of the paint film. This can reduce service life or lead to higher maintenance costs. Inspection of the painting process is therefore important and the involvement of the coating advisor in the project is a quality guarantee for the owner.
Technical service department was established for Nor-Maali brand products about a year ago and Juhani Korajoki was elected its head. As Nor-Maali’s operations expanded, the aim was to ensure customers’ service level with a comprehensive and fast service. Korajoki is responsible for technical service for Nor-Maali brand products. The technical service for Jotun marine coatings is still headed by Marine Sales Manager Petri Hirvensalo.
Juhani Korajoki has a long history at Nor-Maali. He has worked in domestic sales team since 2002. Technical support tasks became familiar for him already from sales work, but now he is responsible for all technical service functions of Nor-Maali brand products.
Korajoki’s duties as head of the technical service include e.g. preparation of technical reports and work instructions, technical telephone advice to customers and internal technical advice. He also participates in painting tests, organizes external and internal training and prepares painting specifications. He collaborates a lot with Nor-Maali’s product development and testing department when looking for the best coating solution for customers or testing the functionality of the product for the customer’s needs.
Korajoki is involved in various paint related groups, such as coating committees like Finnish Transport Infrastructure Agency (Steel and coating group), Finnish Steel Structure Association (Fire protection group) and Finnish Chemical, Forest and Paint Industry Standardisation Association.
In addition to his duties as Technical Service Manager, he continues to work as a sales engineer with responsibility for Eastern Finland and Jyväskylä.
With technical issues, please contact Nor-Maali Technical service.